Reconsignment
You can cancel your contract within two weeks without need of
explication and in written form (e.g. letter, fax, e-mail) or by
returning the goods unless you have executed a commercial or
self-employed activity (orders by entrepreneurs). The deadline
begins at the earliest with receipt of the goods and a detailed instruction in
written form. In order to meet the deadline it is sufficient to send
the cancellation or the goods in time. The cancellation is to be sent
to: spipa technik,
Sabine Gattermeier
Consequences
In case of a valid cancellation both sides
have to return the received services and if necessary benefits (for
example interests). If you are not able to return the received
service completely or partially or only in declined condition, you have
to replace its value should the situation arise. This is not valid if
the decline of the article is exclusively attributed to a test as it
would have been possible in a retail shop for example. By the way, you
can avoid the obligation to replacement by not using the object like
your own and by omitting everything that may decline its value.
Objects that may be sent per parcel are to be returned at our risk.
Objects that may not be sent per parcel will be picked up at your home.
You have to meet your obligations within 30 days after sending your
cancellation statement.
"Sale or return" does not exist for goods that were produced
according to client specifications or are clearly designed to meet
personal needs or are not suitable for return due to their character or
may decay quickly or whose expiration date has been transgressed.
Warranties
Our manufacturers guarantee for the reliability of their products. Please see the detailed warranty
conditions from the descriptions in the online shop or from the
information in the user guide. In addition we guarantee for our
products: Two complete years from date of invoice we fulfill your warranty claims and provide attentive service.
Customer service
- Fax: +49(0)8502-922200
- Phone: +49(0)8502-922222
- E-mail: mail@spipa.com
You can reach us by phone
Monday - Friday from 09 to 18 h.
Cleaning & Maintenance